The Trade Account Dashboard allows you to manage your account with Challenge Fencing, quickly re-order regular products, see our latest stock levels & pay your outstanding balance if you have been approved for a credit account.
Log in using the My Account link at the top of the page & your registered email address & existing password. Please contact your local branch if you have any issues with your registered email. If you have forgotten your password, please use the Forgot Password button on the Customer login page. Once logged in you will notice the Product banner below the My Account login button turns blue. This indicates you are now logged in & the prices shown across the website exclude VAT but include your pre-agreed trade discount.
Once a product is selected you will see a timestamped, Branch Stock Level panel to the right of the screen. You can update this using the Refresh button at any time. This panel displays our stock across the Challenge network. This allows you to see if your registered local branch will need a little extra time to request stock from another branch to complete your order. However please continue to deal with your registered, local branch. They will manage any stock transfers on your behalf.
Your Trade Account Dashboard is accessed via the Manage link next to My Account at the top of the page.
The first tab on the left allows you to review the details of your account including your Trade Account number & your agreed Trade discount. Working down the left-hand tabs allows you to update your Contact Information, add regular Delivery addresses, change your Password, view your Orders, Quotations, Statements, Favourite Products & Balances.
The last tab, Make a Payment allows you to pay against your agreed Credit limit should you try to place an order that exceeds your credit limit. Please include your Trade Account number as the reference when making a payment. It usually takes a few hours to match your payment against your account & refresh your available credit balance.
Login to your new Challenge Fencing Trade Account here